Insights
Field notes from the build.
Essays and playbooks on AI, automation, CRM, and running two companies on one operating system. The archive is moving into this site — latest pieces below.
Pieces in the index
053 live, 2 republishing
Each title below is being moved onto this site. Until a piece lands here, it stays where it was first published.
What these cover
Work from inside two operating companies: the automation and CRM systems that run them, the AI agents wired into those systems, and the parts that did not work the first time. Written as playbooks rather than commentary.
New essays land on X and LinkedIn first, then get republished here.
Index
Listed newest work first.
How AI Agents Are Replacing $4K/Month Employees
The exact playbook — what the agent replaced, and what still needs a human.
Why Most CRM Implementations Fail (And How to Get It Right)
It's rarely the software. The failure pattern I've watched repeat across a dozen businesses.
I Built 20 Websites in 6 Months Using AI — Here's What I Learned
What got faster, what didn't, and the tell that gives away an AI-built site.
The Real Cost of a Slow Website (And How to Fix It)
Republishing here soon.
5 Automations Every Small Business Should Set Up Today
Republishing here soon.